Starbucks beat expectations last quarter... It credits the humble handwritten note
January 31, 2025
“Despite the technological advances in online retailing, the human touch continues to be essential to relationships between retailers and customers,” the study’s authors wrote. Improving its app is another step Starbucks says it’s taking as part of its comeback, but a simple analog solution could also prove useful. Might what works for online retailers prove equally successful for selling Iced Brown Sugar Oatmilk Shaken Espressos? Starbucks certainly hopes so.
Related Posts:
Industrial Design & User Experience
Innovation, Technology & Culture
How the BIC Cristal Ballpoint Pen Became the Most Successful Product in History
June 11, 2025
joel's thoughts:
Not long after its introduction in 1950, the Cristal became ubiquitous around the world, so ideally did it suit human needs at a price that would have seemed impossibly cheap not so very long ago